Join our team

WE'RE HIRING!

Join the FUN Team!

Love making people smile? Enjoy working with others and creating great experiences? We'd love to hear from you!

At Top It OFF Funnel Cakes, we put the FUN in everything we do. Come be part of our team!

More Than Just Funnel Cakes!

We're all about creativity, customer service, and giving back to the community. We want team members who are dependable, respectful, willing to learn, and ready to make every guest feel welcome.

✨

Creativity

Bring your ideas, personality, and creativity to every experience we create.

💛

Customer Service

Make every customer feel welcomed, respected, and appreciated.

🤝

Community Service

Be part of a team that believes in supporting and connecting with the community.

First job? No problem!
We're happy to hear from first-time applicants too. What matters is your willingness to learn, show up, work as a team, and bring a positive attitude.

Ready to Join Our Team?

Complete the employment application below. Tell us about yourself, your experience, your skills, and your availability. Please answer all required questions before submitting.

We Put the FUN in Funnel Cakes!

Thank you for your interest in joining the Top It OFF team.

Top It OFF Funnel Cakes

Let's Make Sweet Things Happen Together!

We're looking for great people to bring creativity, excellent customer service, and fun to every funnel cake experience

Step 1 of 6 - After Applicant Information

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Your Personal Information

Let's get to know you! Please provide your basic contact information so our team can reach you about your application.

Your Name(Required)

First Last

Your Email Address(Required)

Enter Email Confirm Email

Address(Required)

City State / Province / Region ZIP / Postal Code

Your Phone(Required)

Best Time To Call You

When is the best time for us to reach you via telephone?

Preferred Contact Method -(Required)

Phone Call

Position You're Applying For

Position You're Applying For(Required)

Funnel Cake Team Member

Cashier / Customer Service

Event Staff

Team Lead / Supervisor

Driving / Towing Position (if available)

Other

Earliest Available Start Date

MM slash DD slash YYYY

Hours You Are Available for Work(Required)

Please tell us what hours you are available for work each day of the week. Include the start and end time. Type 'Unavailable' if not.

Monday

Tuesday

Wednesday

Thursday

Friday

Saturday

Sunday

Type of Employment

Part-time

Full-time, if available

Event-based

Open to available opportunities

Desired Weekly Hours

More About You

We'd love to learn about your previous work, volunteer experience, school activities, or other responsibilities. First-time job applicants are welcome! You can include experiences that demonstrate your reliability, teamwork, and willingness to learn.

Which best describes your experience?(Required)

Paid work experience

This is my first paid job

Other responsibilities or experience

Section Break

Employer, Organization, or Project Name(Required)

Your Role or Position(Required)

Start Date (Month/Year)(Required)

End Date (Month/Year) or Currently Working Here(Required)

Main Duties and Accomplishments

PROFESSIONAL OR PERSONAL REFERENCES

You may provide a supervisor, teacher, coach, or volunteer coordinator who can speak about your reliability and character. Please ask permission before listing someone. Your current employer will not be contacted without your express permission.

Reference 1: Full Name(Required)

Relationship to You(Required)

Work Email Address(Required)

Phone(Required)

Relationship to You(Required)

Upload Your Resume

Upload your resume in .pdf, .doc or .docx format

Accepted file types: pdf, doc, docx, Max. file size: 25 MB.

SKILLS & WORK ARRANGEMENTS

Tell us about your skills, strengths, and the types of work arrangements you can support. First-time applicants are welcome, and we're happy to consider people who are willing to learn.

Which of the following skills or work activities are you comfortable with or interested in?(Required)

Guest service and customer interaction

Cashier or point-of-sale systems (Clover)

Food preparation

Food presentation and toppings

Cleaning and sanitation

Inventory and restocking

Team leadership

Event setup and breakdown

No previous experience, but willing to learn

What is one of your greatest strengths, and how would it help you in this position?(Required)

Share an example from work, school, volunteering, or everyday responsibilities.

Do you have any relevant training, certifications, or special skills?

List any relevant training, certifications, or skills. Enter N/A if none.

WORK LOCATION & TRANSPORTATION

Can you reliably report to your assigned work location for scheduled shifts?(Required)

Yes

I'd like to discuss this

Are you able to work at different event locations when required?(Required)

Yes

I'd like to discuss this

Is there anything we should know about your ability to travel to work locations or event sites?

You do not need to own a vehicle for a non-driving position. Please share any questions or limitations related to shift start times or event travel.

SCHOOL OR WORK-BASED LEARNING

Are you currently enrolled in a school or work-based learning program?(Required)

Yes

Interested, but not currently enrolled

School or Program Name

Program Coordinator's Name

Coordinator's Email Address

May we contact your program coordinator?

Yes

Not yet

Program Hours or Requirements

DRIVING REQUIREMENTS (IF APPLICABLE)

Complete this section only if the position you are applying for includes driving or towing responsibilities. Applicants for non-driving positions may skip this section.

Do you have a current and valid driver's license for the vehicle required for this position?

Yes

I'd like to discuss this

CUSTOMER SERVICE & JUDGMENT

We believe every customer deserves a welcoming and positive experience. Please answer the following questions based on how you would handle these situations. You may use examples from work, school, volunteering, or everyday experiences. Brief answers are welcome. A few sentences or bullet points are enough.

A customer is frustrated because they have been waiting a long time for their order. What would you say and do?(Required)

You notice that a funnel cake was prepared incorrectly before it is handed to the customer. What would you do?(Required)

Your team leader corrects your work during a busy shift. How would you respond?(Required)

What does excellent customer service mean to you, and how would you demonstrate it while working at Top It OFF?(Required)

Tell us about a time you kept a commitment or helped a team during a difficult situation. What happened?(Required)

Which of our Three Cs (Creativity, Customer Service, or Community Service) connects with you the most, and how would you practice it at work?(Required)

STANDARDS & COMMITMENT

At Top It OFF, we believe customers deserve more than just a funnel cake. They deserve a positive experience every time they interact with our team.

The Top It OFF Standard

Every customer should feel welcomed, respected, heard, and appreciated. A busy shift, long line, or personal frustration is never an excuse for unprofessional treatment.

How We Work

Treat customers and coworkers with respect.
Communicate delays and keep customers informed.
Follow recipes, portions, food safety rules, and training.
Report mistakes and never serve food that may be unsafe.
Arrive on time and communicate schedule changes.
Help with setup, service, cleaning, and closing duties.
Accept feedback, ask questions, and help your teammates.
Keep personal phones away during work except during breaks or when authorized.
Record work hours honestly and follow approved sales procedures.
Use company equipment and resources only as authorized.

Customer Service Accountability

Our founder, Chelz, puts it this way:

"I would rather you mess up on 20 funnel cakes than give one customer bad service."

Poor customer service may lead to termination. Under our handbook standard, three separate substantiated incidents may lead to termination, subject to applicable law.

Multiple complaints about the same interaction count as one incident. The employee will have an opportunity to provide their account, and findings will be documented.

Serious misconduct may result in earlier action. This is not a guaranteed allowance of three incidents. Unproven allegations, protected activity, discrimination, proper safety enforcement, and appropriate help-seeking when abused are not treated as customer service violations.

Have you read and understood the Top It OFF work standards and expectations?(Required)

Yes

I'd like to discuss this

Can you perform the essential duties of the position, with or without reasonable accommodation?(Required)

Yes

I'd like to discuss this

Is there anything you would like to discuss privately regarding an accommodation or the essential duties of this position?

You do not need to disclose a disability or medical history in this application. You may contact the hiring team privately if you need to discuss an accommodation.

CERTIFICATION & SIGNATURE

Please review the information below and complete your application before submitting.

Why Do You Want to Work at Top It OFF?(Required)

Privacy Notice

We use the information you provide to review your application, communicate with you, evaluate your qualifications, and contact authorized references.

Access to your information is limited to authorized hiring personnel and service providers. Submitting this application does not enroll you in marketing messages.

Your information will be retained as required or permitted by applicable law. Contact the hiring team if you need to request corrections, withdraw your application, or ask questions.

Please do not submit: Social Security numbers, bank information, date of birth, full home address, copies of identification, or medical details.

Applicant Certification

I certify that the information I provided is accurate and complete to the best of my knowledge.

I understand that material, intentional misrepresentation or omission may affect hiring or employment, subject to applicable law.

I understand that submitting this application does not guarantee an interview, employment, specific work hours, or benefits.

Employment is at-will to the extent permitted by law unless a valid written agreement states otherwise. This application does not waive any rights or authorize a background report.

Consent(Required)

I have read and agree to the applicant certification above.

Application Agreement

Applicant Printed Name(Required)

Date(Required)

MM slash DD slash YYYY

Typed Full Name as Electronic Signature(Required)

By typing your full name, you acknowledge that this is your electronic signature.

Before You Submit

Review your answers for accuracy.
Check that your contact information is correct.
Attach your resume if you wish to include one.
Make sure all required questions are completed.

Thank you for your interest in joining the Top It OFF team!

We Put the FUN in Funnel Cakes!

Join the FUN Team!

More Than Just Funnel Cakes!

Creativity

Customer Service

Community Service

Ready to Join Our Team?

Let's Make Sweet Things Happen Together!

Your Personal Information

Position You're Applying For

More About You

Section Break

PROFESSIONAL OR PERSONAL REFERENCES

SKILLS & WORK ARRANGEMENTS

WORK LOCATION & TRANSPORTATION

SCHOOL OR WORK-BASED LEARNING

DRIVING REQUIREMENTS (IF APPLICABLE)

CUSTOMER SERVICE & JUDGMENT

STANDARDS & COMMITMENT

The Top It OFF Standard

How We Work

Customer Service Accountability

CERTIFICATION & SIGNATURE

Privacy Notice

Applicant Certification

Before You Submit

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